FWS

How to Audit Your Membership Plans to Maximize Revenue

libby — Tue, 16 Dec 2025 22:02:30 +0000

A practical guide for coworking operators looking to optimize pricing, positioning, and plan performance.

Coworking revenue doesn’t just grow through sales—it grows through smart structure. The way your membership plans are priced, bundled, and communicated has one of the biggest impacts on your profitability. Yet many operators rarely stop to audit whether their plans are still aligned with market demand, operating costs, or competitive positioning.

A thorough membership plan audit ensures your pricing is strategic, your offerings are clear, and your team is selling the right product to the right customer at the right time. Here’s a step-by-step process to evaluate your plans and unlock hidden revenue opportunities.

1. Start With a Clear Goal

Before diving into spreadsheets or plans, determine the real objective of the audit. Common goals include:

Increasing revenue per member
Improving occupancy in specific product types (private offices, dedicated desks, day passes)
Simplifying the sales process
Aligning your plans with a changing target market
Addressing declining occupancy or elevated churn
Ensuring pricing keeps up with rising operational costs

Having clarity upfront makes your audit more targeted and strategic.

2. Analyze the Performance of Each Plan

Pull the past 6–12 months of data for each membership type. Your analysis should include:

Occupancy trends: Where are you consistently full? Where are you struggling?
Revenue per square foot: Which products produce the highest return?
Churn rate: Which plans have the highest turnover? Why?
Acquisition rate: Which products naturally sell? Which require heavy incentives?
Average contract length: Higher stability often signals strong product-market fit.
Discount usage: Are you discounting certain products too often?

This performance snapshot reveals which plans need adjusting, retiring, or rewriting.

3. Review Market Comparisons

Even top-performing coworking brands need routine competitive benchmarking. Compare your plans against:

Local coworking competitors
National brands with similar amenities
Boutique or niche operators targeting similar demographics
Third-party referral sites (LiquidSpace, Peerspace, Deskpass)
Google My Business listings and reviews from competitors
Regional labor market and income trends

Identify gaps: Are you underpriced? Is your value proposition stronger? Do competitors bundle amenities you don’t include—or vice versa?

4. Evaluate Pricing Strategy and Structure

Ask the following:

Are your plans priced based on value—not cost?

Price should reflect the perceived benefit to customers, not just your expenses.

Are your increments logical?

For example, if a private office is $700/mo and a dedicated desk is $650/mo, the price gap may be too small to make sense. Likewise, if a day pass is $25 but a monthly shared workspace plan is only $99, you may unintentionally devalue monthly memberships.

Are discounting rules consistent?

Inconsistent, ad-hoc discounting creates unpredictable revenue streams and undermines your pricing integrity.

Do you offer too many options?

A bloated menu confuses members and slows down sales. A concise, targeted plan list converts faster.

5. Audit the Value Proposition of Each Plan

Every plan should have a clear, differentiated “why.” For each membership:

List included amenities
Evaluate if they are valuable or unnecessary
Identify features that should be add-ons instead of bundled
Look for amenities that add cost but not revenue
Ensure each product solves a specific customer problem

Your plans should be distinct—not overlapping or competing with each other.

6. Review Contract Terms and Member Expectations

A well-structured membership agreement supports revenue by:

Setting clear usage rules and boundaries
Establishing predictable billing cycles
Supporting upselling pathways
Reducing churn by aligning expectations
Minimizing operational headaches that cost time and money

Ensure your agreements are aligned with your operating model—and are easy for members to understand.

7. Evaluate Upsell and Cross-Sell Opportunities

Your membership plans should naturally guide members toward higher-value offerings. Examples:

From shared workspace → dedicated desk
From dedicated desk → interior office → window office
From small office → larger team suite
From day passes → part-time → full-time memberships

Ask: Does our current plan ladder encourage progression? Or is it too easy to “stay small”?

8. Audit Your Digital Presentation

Your website is often the first place prospects interact with your plans. Review:

SEO factors: Are product pages optimized for city + product keywords?
SEM strategy: Do your ads match the pricing and offerings listed?
Lead flow: Is your call-to-action clear?
Photography: Do visuals match the value of your pricing?
Third-party listings: Are your plans consistent across platforms?
Google reviews: Do they support the premium value you’re charging?

If your digital positioning feels “cheaper” than your physical experience, you’re likely undercharging.

9. Gather Feedback from Your Sales Team

Your frontline team knows exactly where prospects get confused or hesitate. Ask:

Which plans do prospects not understand?
Which plans do they avoid talking about?
Which ones are easiest to sell—and why?
Are there plans that feel unnecessary or outdated?

This qualitative data often reveals misalignment you won’t catch in spreadsheets.

Read Our Blog: Mastering Sales Training for Coworking Spaces

10. Simplify, Update, and Reposition

Based on your findings, you may need to:

Adjust pricing (up or down)
Remove outdated plans
Reposition certain memberships
Simplify your offerings
Introduce add-ons instead of freebies
Update plan descriptions to be clearer and more compelling
Refresh your sales scripts and pricing sheets
Realign SEM/SEO to support your new structure

A strong plan audit always ends with action—not just insights.

Final Thoughts: Audit Twice a Year

Coworking is dynamic. Market trends shift, competitors adjust, and customer expectations evolve rapidly. A twice-yearly membership audit keeps your plans fresh, aligned, and revenue-optimized.

At FWS, we do a bi-yearly membership and competitor audit. We believe in the value of treating your pricing and memberships as living components—not static documents—you unlock significant growth opportunities without needing more space, more staff, or more amenities.

The post How to Audit Your Membership Plans to Maximize Revenue appeared first on FWS.

What to Consider Before Expanding to a Second Coworking Location

libby — Wed, 19 Nov 2025 22:24:09 +0000

For established coworking space operators, the decision to open a second location is a significant milestone — but it’s far from a simple growth step.

Expanding from one successful space to two requires a clear-eyed assessment of your current operation, a solid foundation, and a strategic approach that goes beyond enthusiasm or opportunity. Here’s a grounded guide to help you evaluate whether you’re truly ready to scale and what it takes to do so successfully.

1. Evaluate Whether the First Space Is Truly Scalable

Success in your initial coworking space doesn’t automatically mean your model is ready to replicate.

It’s crucial to distinguish between a space that thrives because of the operator’s hands-on involvement and one that runs smoothly through systems and processes.

Ask yourself:

Is demand consistent and predictable, or dependent on specific events or personal networks?
Are there operational bottlenecks that only you can solve?
Have you documented workflows that others can follow?

If your first space relies heavily on your presence or informal practices, scaling will be much harder. Being brutally honest about these factors upfront can save costly mistakes later.

2. Operational Infrastructure Must Be Solid Before Expanding

Before opening a second location, your first space should operate reliably without you there. This means:

Documented Standard Operating Procedures (SOPs) and workflows for every key process.
Dependable, trained on-site staff and a strong manager empowered to make decisions.
Predictable, repeatable operations that don’t require constant firefighting.

Without this operational backbone, expanding risks spreading chaos across locations rather than building a sustainable business.

3. Financial Readiness

Opening a new coworking space involves significant upfront investment: build-out costs, furniture, deposits, staffing, and more. Be realistic about:

The cash flow ramp-up period — new locations often take months to break even.
Maintaining financial reserves so your first location isn’t strained.
Employing pre-leasing strategies to reduce early vacancies and speed up profitability.

Failing to plan for these financial realities can jeopardize both your new and existing spaces.

4. Location Strategy Should Be Data-Driven

Choosing a second location requires thorough market research:

Analyze demographics, competitor saturation, and demand drivers.
Consider walkability, transit access, and parking — factors that influence member experience.
Avoid cannibalizing your existing location’s market.
Decide whether to replicate your current model or tailor it to local needs.

A data-driven approach ensures you’re not expanding on assumptions or convenience alone.

5. Brand Strength and Positioning at Scale

Moving from one space to multiple locations shifts your identity from a local operator to a multi-location brand. This raises questions about:

Maintaining brand consistency while adapting to different markets.
Ensuring your brand has clear positioning and recognition before expanding.
Avoiding dilution of your brand’s value through inconsistent experiences.

Strong, clear branding is essential to support growth and member trust.

6. Hiring and Culture Across Multiple Locations

Culture doesn’t scale automatically. Early hiring and training are key to:

Building a leadership structure that can oversee multiple locations.
Ensuring cultural continuity and consistent member experience.
Preventing yourself from becoming the bottleneck or default problem solver.

Empowering your team with clear roles and responsibilities is critical for sustainable expansion.

7. Systems and Tech That Scale

Scalable coworking operations depend on streamlined, automated systems for:

Billing, access control, CRM, tours, and contracts.
Choosing simple, reliable tools that reduce administrative overhead.
Avoiding overly complex tech setups that slow down your team.

The right technology backbone can make multi-location management far more manageable.

8. Marketing Strategy for the Second Space

Marketing a second location demands planning, not improvisation:

Develop a pre-opening marketing plan with clear timelines and target audiences.
Leverage credibility and data from your first location to build trust.
Tailor outreach to the local workforce and businesses with hyperlocal campaigns.

A strategic marketing approach accelerates member acquisition and builds momentum.

9. Clarifying the Real Motivation Behind Expansion

Expansion driven by ego or pressure often leads to disappointment. Reflect honestly on whether:

Growth aligns with your long-term business goals.
You’re expanding because the opportunity fits your strategy, not just because it’s available.
You’re prepared for the operational and financial demands of scaling.

Being clear on motivation helps ensure expansion is a smart, sustainable move.

10. When to Bring in Experts

Experienced partners can prevent costly errors and ease the burden of scaling. Consider engaging consultants, designers, or management teams when:

You need specialized knowledge for planning or build-out.
You want to implement proven operational systems.
You seek ongoing support to manage multi-location complexities.

At FWS, we understand the challenges of multi-location coworking operations and support operators through every phase — from planning to launch and beyond — helping you scale with confidence.

Scaling from one coworking space to two is a complex, demanding journey that requires more than enthusiasm. By evaluating your current operation honestly, strengthening your infrastructure, and approaching expansion strategically, you set yourself up for sustainable success. Growth is possible — but only when it’s done with clarity, preparation, and the right partners by your side.

The post What to Consider Before Expanding to a Second Coworking Location appeared first on FWS.

The Psychology Behind Why Members Leave Coworking Spaces

libby — Mon, 20 Oct 2025 19:00:44 +0000

The Hidden Triggers Behind Member Turnover

Member churn in coworking spaces isn’t just about price or competition. While those factors matter, many coworking space owners overlook the deeper psychological and emotional drivers that cause members to cancel memberships or move to other spaces.

Member satisfaction is rooted in feelings of emotional connection, routine, and belonging within the coworking community. Understanding these hidden triggers is essential for improving member retention and creating a thriving environment.

Emotional Drivers: Why Members Fall Out of Love with a Space

One key reason why members leave coworking spaces is the “loss of belonging” effect.

When community engagement drops or the space feels too transactional—more like a desk rental than a community—members start to feel disconnected. This sense of isolation can quietly erode loyalty.

Cognitive fatigue is another culprit. Many coworking spaces fail to evolve or inspire creativity, leading to a mental drain for members who crave stimulation and innovation. If the environment doesn’t support their work style or spark inspiration, members become quietly dissatisfied.

The comfort gap also plays a role. A mismatch between the workspace environment and the individual’s preferred work style can lead to discomfort and frustration. This gap often goes unnoticed but steadily contributes to member departure.

Operational and Environmental Triggers

Inconsistent experiences—such as frequent staff turnover, cluttered common areas, or a lack of hospitality—can shake members’ trust in a coworking space. Many coworking members expect a seamless, welcoming environment, and when that expectation isn’t met, their loyalty wanes.

Design elements are equally important. Poor lighting, bad acoustics, and uncomfortable ergonomics can make a workspace feel uninviting. Overcrowding or underused spaces send signals of mismanagement, which can further alienate members.

The Power of Perceived Value

Members subconsciously weigh whether they are getting more value than the monthly membership fee they pay. If a coworking space doesn’t meet or exceed these expectations, members start looking elsewhere.

The “comparison effect” also influences decisions. When competing coworking spaces market not just office space but a lifestyle—complete with events, amenities like free coffee, and a strong sense of community—they raise the bar. Members naturally compare their current space to these alternatives.

How to Rebuild Retention Around Psychology

To rebuild retention, focus on creating moments of connection. Community events, member recognition, and personal touches foster a strong sense of belonging and engagement.

Consistency is key. Aligning brand, design, and service builds trust and comfort for coworking space members. A community manager who understands the importance of daily maintenance and emotional support can make a huge difference in member satisfaction.

Flex Workspace Solutions (FWS) helps coworking space owners identify these psychological gaps through comprehensive audits, design planning, and management training, ensuring spaces meet both operational and emotional needs.

Conclusion

Retention in coworking spaces is less about fixing surface-level issues and more about understanding how people feel in your space.

By addressing the psychological and emotional factors behind member turnover, coworking space owners can create environments where members want to stay and thrive.

Ready to improve your member retention? Visit our FWS For Operators page to learn how our team can help you identify and resolve the challenges behind why members leave coworking spaces.

The post The Psychology Behind Why Members Leave Coworking Spaces appeared first on FWS.

5 Ways Coworking Space Operators Are Using AI

libby — Fri, 12 Sep 2025 17:24:10 +0000

Artificial intelligence (AI) is rapidly evolving and reshaping industries worldwide, and coworking spaces are no exception. For coworking operators, leveraging AI tools offers a powerful way to enhance operational efficiency, improve member experience, and drive business growth. From automating repetitive tasks to delivering personalized services, AI is revolutionizing how coworking businesses operate in today’s dynamic market.

1. AI-Powered Booking and Scheduling Systems

One of the most impactful uses of AI in coworking spaces is in booking and scheduling.

AI-powered booking engines provide real-time availability and dynamic pricing that responds to demand fluctuations and peak hours. This automation allows members to instantly book meeting rooms or day passes without waiting for human intervention, streamlining the customer journey.

Integration with coworking management platforms ensures seamless coordination between bookings, payments, and access control. Tools like Flexspace AI and OfficeRnD Flex exemplify this approach, helping operators maximize revenue by filling space efficiently and reducing no-shows.

2. Enhancing Member Experience with AI

AI also plays a vital role in creating personalized member experiences.

AI-powered recommendation engines analyze member preferences and usage patterns to suggest relevant services, events, or workspace options tailored to individual needs. This level of personalization boosts satisfaction and retention.

Additionally, AI assistants and chatbots, such as those offered by Drift and Intercom, provide quick, 24/7 responses to common questions, helping members navigate the space, book resources, or get support instantly. This improves community engagement while freeing staff to focus on higher-value interactions.

3. Operational Efficiency and Automation

Coworking operators face numerous time-consuming tasks daily, from billing and visitor management to access control. AI automates many of these repetitive tasks, increasing operational efficiency and reducing errors.

Smart sensors monitor space usage in real time, enabling operators to optimize resource allocation based on actual demand. Predictive analytics can forecast maintenance needs or anticipate busy periods, helping operators proactively manage their spaces. Solutions like Envoy and Eptura are leading examples of AI-driven operational automation in coworking environments.

4. Security and Access Control

Security is paramount in coworking spaces, and AI-powered systems enhance safety while maintaining convenience. Facial recognition technology enables secure, contactless access control, ensuring only authorized members enter sensitive areas.

AI-driven monitoring tools detect unusual or suspicious behavior, helping maintain member trust and safety. Platforms such as Brivo and Verkada provide smart security solutions that integrate seamlessly with coworking management systems.

5. Marketing and Community Building

AI supports marketing efforts by automating lead generation and crafting targeted campaigns based on customer insights. By analyzing large amounts of data, AI tools help coworking operators understand member preferences, segment their audience, and deliver personalized communications that foster community engagement.

Reputation management is also enhanced through AI-powered platforms like EmbedSocial and HubSpot, which collect and showcase Google reviews dynamically, boosting credibility and attracting new customers.

Challenges and Considerations

While AI offers tremendous benefits, coworking operators must balance automation with the human touch to preserve the authentic community feel that members value. Privacy and data security are critical concerns; transparent communication about data usage builds member trust.

The AI landscape evolves quickly, requiring operators to stay informed about new tools and market trends to maintain a competitive edge.

How FWS Can Help

At FWS, we specialize in helping flex space operators harness the power of AI and smart software solutions to streamline their operations and maximize revenue. Whether you’re looking to implement AI-powered booking systems, automate repetitive tasks, or enhance member engagement with personalized experiences, our expert team is here to guide you every step of the way.

We work closely with operators to assess your unique needs and set you up with the best coworking management platforms and AI tools tailored to your space. Our goal is to help you unlock the full potential of your coworking business, freeing you to focus on what matters most — building a thriving community.

Ready to transform your coworking space with cutting-edge AI solutions? Contact FWS today and let us help you streamline operations, boost efficiency, and grow your business with confidence.

Conclusion

Artificial intelligence is revolutionizing coworking spaces by streamlining operations, enhancing member experiences, and enabling smarter decision making. Operators who embrace AI tools unlock new efficiencies and revenue opportunities while creating vibrant, personalized communities. As AI continues to evolve, coworking businesses that adapt early will be best positioned for future growth and success.

References

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Best Franchises to Own (Even as an Absentee Owner)

libby — Thu, 14 Aug 2025 16:02:02 +0000

Investing in a franchise is a popular path to business ownership, especially for beginners seeking a proven business model without the headaches of starting from scratch. But what if you want to invest in a franchise without it becoming your second full-time job? Enter the world of absentee owner franchises; businesses designed for low involvement, offering the potential for passive income and flexibility.

At Flex Workspace Solutions (FWS), we believe coworking franchise opportunities stand out as the best option, particularly for investors interested in being an absentee owner or silent investor. In this blog, we’ll explore the top beginner-friendly franchise categories that balance profitability with minimal day-to-day management, starting with coworking spaces.

1. Coworking Franchise Opportunity (But Not the Kind You Think)

Why It’s Beginner and Absentee-Owner Friendly

At Flex Workspace Solutions (FWS), we don’t just guide you through the process of starting a coworking space, we take over the entire operation. From finding the right property and designing the space, to hiring staff, handling sales, managing members, and overseeing daily operations, our team runs the business for you. You’re not buying into a DIY kit with our name on it. You’re investing in a fully managed, revenue-generating workspace that’s backed by real experts.

And when it comes to branding, you have options: use the trusted Strive Workspaces brand we’ve already built from the ground up, or launch your own brand with our full support behind the scenes either way.

Here’s what makes it beginner- and absentee-owner friendly:

Pros:

Recurring revenue from memberships, office rentals, events, and add-on services
You get a dedicated team managing the business, not just a manual and a hotline
Scalable model across multiple markets with real-time reporting and oversight
High demand fueled by remote work, hybrid teams, and independent professionals

The upfront investment is typically much lower than other franchise models, plus it comes fully staffed and supported

Considerations:

You’ll want a solid location, which we’ll help you find and secure
You can be as involved (or uninvolved) as you want, but you’ll always know it’s being run right

Bottom line: This isn’t like signing up for a coworking franchise where you’re expected to operate the space yourself or hire your own staff. With FWS, you’re stepping into a business that’s already got boots on the ground and systems built to scale.

Want to learn more? Contact us today and let’s talk about what ownership without overwhelm really looks like.

2. Residential Cleaning Franchises

Why It’s Beginner and Absentee-Owner Friendly

Residential cleaning franchises are among the best absentee owner franchises due to their straightforward business model and high demand. Many offer semi-absentee franchise opportunities where you can hire and manage cleaning teams while focusing on customer acquisition and business growth.

Key Pros and Cons

Pros:

Low startup costs and initial investment
Recurring revenue with regular cleaning contracts
Simple operational systems and training provided
Flexible scheduling and service areas

Cons:

Requires managing staff and quality control
Physical presence may be needed initially
Competitive market in some regions

Well-Known Franchise Examples

3. Mobile Pet Grooming

Why It’s Beginner and Absentee-Owner Friendly

Mobile pet grooming is a growing segment in the pet care industry, offering a low-touch franchise option that suits absentee owners. Mobile units reduce overhead costs compared to brick-and-mortar salons, and many franchises provide comprehensive training and operational guidance.

Key Pros and Cons

Pros:

Low overhead and startup costs compared to traditional salons
Growing pet care industry with high demand
Flexible hours and scheduling
Opportunity to expand with multiple mobile units

Cons:

Requires managing grooming professionals
Some hands-on involvement may be necessary
Weather and travel logistics can impact operations

Well-Known Franchise Examples

4. Fitness Industry Franchises

Why It’s Beginner and Absentee-Owner Friendly

Fitness franchises, especially boutique gyms and specialized studios, offer beginner franchise investments with strong brand recognition and proven systems. Many fitness franchises provide semi-absentee ownership options, allowing you to hire managers and trainers while focusing on business growth.

Key Pros and Cons

Pros:

High demand for health and wellness services
Recurring membership revenue
Comprehensive training and marketing support
Opportunities for multiple revenue streams (classes, merchandise, personal training)

Cons:

Requires upfront investment in equipment and space
Staff management and retention can be challenging
May require some hands-on involvement

Well-Known Franchise Examples

5. Quick Service Restaurant (QSR) Franchises

Why It’s Beginner and Absentee-Owner Friendly

QSR franchises are a popular choice for beginner franchise owners due to their proven business model and strong brand recognition. While many QSRs require active management, some offer semi-absentee models where franchisees can hire managers to run daily operations.

Key Pros and Cons

Pros:

Established brand and customer base
Streamlined operations and training
High demand and fast turnover
Potential for multiple locations

Cons:

Higher initial investment and franchise fees
Labor-intensive and may require active involvement
Competitive market with tight margins

Well-Known Franchise Examples

6. Residential Property Management

Why It’s Beginner and Absentee-Owner Friendly

Residential property management franchises offer a business opportunity with recurring revenue streams and relatively low overhead. Many provide comprehensive training and operational guidance, making them ideal for absentee owners who want to leverage existing systems.

Key Pros and Cons

Pros:

Recurring management fees provide steady income
Low physical inventory and overhead
Scalable with multiple properties under management
Strong demand in growing rental markets

Cons:

Requires knowledge of property laws and regulations
Managing tenant relations can be time-consuming
Market dependent on local real estate conditions

Well-Known Franchise Examples

7. Travel Industry Franchises

Why It’s Beginner and Absentee-Owner Friendly

Travel franchises, such as vacation planning and travel agency models, offer low overhead and the ability to operate from home, making them attractive for silent investors and absentee owners. The business system often includes marketing support and training.

Key Pros and Cons

Pros:

Low startup costs and overhead
Flexible work-from-home options
Growing demand for personalized travel experiences
Ongoing royalties often based on bookings

Cons:

Dependent on travel industry trends and economic cycles
Requires strong customer service skills
May require some active involvement in sales

Well-Known Franchise Examples

8. Automotive Repair and Maintenance

Why It’s Beginner and Absentee-Owner Friendly

Automotive repair franchises provide a resilient business model with steady demand. Some offer semi-absentee ownership, where franchisees oversee operations while technicians handle repairs.

Key Pros and Cons

Pros:

Essential services with consistent demand
Proven business systems and training
Opportunities for multiple revenue streams (repairs, parts, maintenance)
Scalable with multiple locations

Cons:

Requires technical knowledge or trusted management
Initial investment can be moderate to high
Customer service and quality control are critical

Well-Known Franchise Examples

What Makes a Franchise Truly Absentee-Owner Friendly?

Absentee owner franchises share common traits that make them ideal for beginners and silent investors:

Strong Systems and Proven Business Models: Streamlined operations and comprehensive training allow owners to rely on established processes.
Multiple and Recurring Revenue Streams: Businesses with steady income sources reduce risk and increase profitability.
Scalability: The ability to grow by adding locations or services without proportional increases in management time.
Minimal Day-to-Day Involvement: Delegating operations to trained staff or managers while maintaining oversight.
Ongoing Support: Franchisors that provide marketing support, operational guidance, and continuous training.

Coworking franchises, like those supported by Flex Workspace Solutions, exemplify these qualities, making them the perfect choice for those seeking a passive income franchise with growth potential.

Ready to start your entrepreneurial journey with a low maintenance franchise that fits your busy lifestyle?

Contact Flex Workspace Solutions today to learn more about our turnkey coworking franchise opportunities. Own a thriving business without quitting your day job or sacrificing your freedom.

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Must-Attend Coworking Conferences for Networking and Growth

libby — Tue, 12 Aug 2025 16:56:46 +0000

The coworking industry is rapidly evolving, with numerous coworking events and conferences providing valuable insights and networking opportunities for coworking space operators and professionals. These best coworking conferences offer a valuable platform for coworking industry leaders to share their expertise and experiences, fostering collaboration and innovation within the flexible workspace sector.

Attendees can gain valuable insights into the latest trends, workplace technology, and innovative solutions shaping the future of work and coworking spaces. These events hosted around the globe are essential for coworking operators, community managers, and other industry professionals looking to stay ahead in the coworking world and actively engage with the coworking community.

Top Coworking Conferences to Watch for Each Year

GCUC North America

Typically Held: Annually in early April

Location: Varies

GCUC North America is one of the top coworking conferences designed to connect coworking operators and industry stakeholders. This essential event features insightful panel discussions and networking events that bring together coworking professionals and flexible space association members. Attendees can exchange ideas, explore emerging trends, and foster discussions on workplace innovation and community building.

Learn more and register

Coworking Spain Conference

Typically Held: Annually in late May
Location: Madrid, Spain

The Coworking Spain Conference is a key annual event for European coworking and coliving operators. This gathering brings together global coworking alliances and industry leaders to discuss the future of flexible office spaces. The conference fosters collaboration through roundtable discussions and provides a valuable platform for exchanging ideas with like-minded professionals.

Find out more and register

The Future of Work Series – USA

Typically Held: Annually in late June
Location: New York, NY

The Future of Work Series in New York is part of a global network of conferences dedicated to exploring the modern workplace and the coworking movement. This workplace event focuses on hybrid work, digital workplace leaders, and the integration of workplace technology. While it caters broadly to the modern workplace, it offers valuable insights relevant to coworking operators and flexible workspace sector professionals.

Explore event details

GWA Immersive

Typically Held: Annually in late February
Location: Varies

Hosted by the Global Workspace Association, GWA Immersive is a must-attend event for flex space owners and operators. The conference includes breakout sessions on enterprise technology and hospitality, as well as tours of local coworking spaces. It provides actionable insights and fosters discussions that help attendees stay current with industry trends and innovative solutions.

More information and registration

Workspace Design Show

Typically Held: Annually in late February
Location: London, UK

The Workspace Design Show in London is a premier event dedicated to workspace design and innovation. It attracts architects, designers, developers, and consultants focused on optimizing workspace design for productivity and well-being. This workplace event offers opportunities to engage with industry professionals, participate in insightful panel discussions, and discover the latest trends in smart workspace design.

Operator Summit

The Coworking Operators’ Summit is a two-day gathering tailored for coworking operators and community managers.

Typically Held: Annually in late January or early February

Location: Varies

This summit offers keynotes and conversations with coworking industry leaders, focusing on business operations, enterprise technology, and hospitality. It is an essential event for fostering collaboration and innovation in the coworking industry, providing ample networking events and opportunities to learn from fellow attendees.

Industry Trends and Insights

The Global Workspace Association (GWA) plays a vital role in providing research and insights on the coworking industry. Their events, such as GWA Immersive, are designed to offer actionable strategies and foster discussions among industry stakeholders. Attendees gain valuable insights into emerging trends and technologies, helping them navigate the evolving landscape of flexible workspaces and coworking spaces.

Attending these coworking conferences and events allows professionals to engage deeply with the coworking community, exchange ideas, and stay at the forefront of workplace innovation. Whether you are a coworking space operator, community manager, or an industry stakeholder, these events are essential for growing your network and enhancing your knowledge in the coworking world.

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Turning Building Amenities into Profit Centers: How FWS Blends Coworking and Tenant Experience

libby — Tue, 17 Jun 2025 19:26:53 +0000

Amenity spaces in commercial buildings often sit underutilized, representing missed opportunities for revenue generation and tenant engagement. These static areas, while designed to enhance tenant experience, frequently fail to deliver measurable value beyond their initial cost.

Enter FWS — partnering with landlords and asset owners to turn idle square footage into thriving, revenue-generating hubs of community. By managing both coworking and amenity spaces under one strategic umbrella, FWS redefines how commercial buildings leverage their assets to drive profitability and tenant satisfaction.

Rethinking Coworking as a Building Amenity: Unlocking the Full Potential with FWS

Coworking should not be viewed as a competitor to traditional leasing but as a powerful amenity that enhances the overall building experience. With FWS, we go beyond managing building-owned coworking spaces – we also integrate the underutilized building amenities into a cohesive, value-driving workspace ecosystem.

This holistic approach turns building amenities into strategic assets that complement leasing efforts, boost tenant satisfaction, and differentiate your property in a competitive market.

Success Story in Denver, CO

At a prime Denver commercial building that features a mix of coworking and traditional floors with common areas and meeting rooms, FWS took charge of managing both the coworking space and the building amenity spaces.

Traditional tenants found a seamless path to utilize the coworking space as their flexible workspace needs evolved. Most importantly, the building amenities on the traditional floors that previously generated zero revenue were monetized effectively, turning underutilized areas into profitable assets.

Let’s Talk Numbers: From Zero Revenue to ROI

Under FWS management, these activated spaces can generate significant revenue streams.

Monetizing building nooks and lounges can produce both short-term income and long-term asset appreciation. Buildings experience improved occupancy, higher tenant satisfaction scores, and a measurable return on investment, often within 18-24 months.

Conclusion: Future-Proofing Your Asset

Coworking and amenity spaces are no longer mere perks – they are strategic investments that drive revenue, tenant retention, and asset differentiation. With FWS, your underutilized spaces become powerful tools that future-proof your property in a rapidly evolving commercial real estate landscape.

Reach out today to explore how your dormant amenity spaces can be transformed into thriving profit centers with FWS.

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Community Networking That Works

libby — Mon, 16 Jun 2025 21:19:37 +0000

For coworking space operators, fostering meaningful connections among members is a cornerstone of building a thriving community.

At Flex Workspace Solutions (FWS), we’ve developed thoughtful approaches to facilitate networking and introductions that go beyond simply sharing a physical workspace. In this blog, we share some key strategies that actually spark engagement and encourage collaboration within the coworking environments we manage.

Knowing Your Community

One of the most powerful tools in facilitating connections is truly understanding who your members are and what industries they represent.

At FWS, we train community staff to keep an internal record of the industries members work in. This allows us to quickly identify potential connections when someone seeks a contact or collaboration opportunity. By having this knowledge at our fingertips, we can introduce members to others working in related or complementary fields, helping them find common ground and build valuable relationships.

Intentional Conversations During Tours

The first impression matters.

When prospective members tour our spaces, our community managers are trained to engage in meaningful conversations to uncover how we can support their business growth.

Asking questions like “What types of connections would benefit your business at this stage?” helps us tailor introductions and networking opportunities from day one. This personalized approach ensures new members feel seen and sets the stage for fruitful interactions within the community.

Spotlighting Members in Newsletters

Visibility fosters connection.

Each month, we spotlight businesses within our coworking community through a dedicated newsletter. This feature highlights new members and their industries, giving everyone a chance to learn who’s joined and identify potential collaborators.

By showcasing the diversity and expertise present in the space, we encourage members to reach out and start conversations that might not have happened otherwise.

Check Out Our Clients Member Spotlight Series

Empowering Member-Led Community Events

We believe the best connections happen when members take the lead.

That’s why we encourage members to host community events right in our spaces — from workshops to industry-specific meetups. We don’t charge for the space when it’s used for community-building events, and our internal marketing teams assist in promoting these gatherings to maximize attendance.

This approach not only strengthens social ties but also fosters a culture of shared knowledge and support, with members learning from and engaging directly with one another.

These are just a few of the effective strategies we use to cultivate a vibrant, connected coworking community.

If you’re interested in learning more about how to create an environment where connections flourish and members truly feel supported, we’d love to start a conversation. After all, building a thriving community is a collaborative effort — and it all begins with meaningful introductions and networking.

Reach out to us to explore how we can help elevate your coworking space experience.

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How We Cracked The Code to Community Building in Coworking Spaces

libby — Fri, 06 Jun 2025 21:04:24 +0000

At FWS, we manage multiple coworking locations across the US, and community building is a top priority for us. We understand that creating a vibrant, engaged community is essential to the success and growth of any coworking space. Over time, we have developed and refined effective strategies that help foster connection, collaboration, and a strong sense of belonging among our members. Here are some of the key approaches we use to build thriving communities in our coworking spaces.

Hosting Engaging Community Events

One of the most powerful ways we foster a strong community is by hosting regular events that bring members together. These range from casual social gatherings like happy hours and coffee meetups to skill-building workshops and networking mixers. These events create natural opportunities for members to connect, share ideas, and collaborate on projects.

When planning events, we focus on diversity and relevance to our members’ interests and industries. We encourage participation by inviting members to suggest event topics or even lead sessions, which increases engagement and strengthens their sense of ownership and belonging.

Leveraging Social Media Collaborations

To extend community engagement beyond the physical space, we collaborate with members on social media to create and share content that spotlights community stories, member achievements, and upcoming events. Platforms like Instagram, LinkedIn, and Facebook help amplify our community’s presence and attract new members.

These digital spaces complement in-person interactions and keep the community connected around the clock.

The Importance of a Strong Community Manager and Team

At the heart of our community building efforts is a dedicated community manager and support team. This team acts as the connector, facilitator, and advocate for our members. They play a crucial role in welcoming new members, facilitating introductions, and encouraging collaboration.

Our community managers identify members’ needs and interests and create opportunities for meaningful interactions. They also maintain clear guidelines to foster a positive and inclusive culture, ensuring that our coworking spaces remain dynamic and supportive environments.

Facilitating Networking and Introductions

Networking is a primary reason many people choose coworking spaces. Our community team actively facilitates introductions between members with complementary skills, projects, or goals. Personalized matchmaking sparks collaborations that benefit both individuals and the wider community. Encouraging members to share their expertise and challenges openly creates a culture of trust and mutual support.

Additional Tips for Building a Thriving Community in Coworking Spaces

Create a Welcoming Onboarding Process

A structured onboarding process helps new members feel welcomed and integrated from day one. We provide welcome kits and introductions to key community members to set a positive tone and encourage early engagement.

Foster a Diverse Community

We promote diversity by attracting members from various industries, backgrounds, and cultures. A diverse community brings fresh perspectives and new ideas, leading to richer collaborations and problem solving.

Recognize and Celebrate Member Achievements

We regularly highlight member successes and milestones through newsletters, social media, and community boards. Celebrating achievements motivates individuals and creates a positive impact on the entire community.

Provide Opportunities for Members to Take Action

We empower community members by encouraging them to lead initiatives, organize events, and start interest groups. Taking action builds ownership and strengthens commitment to the community’s growth and success.

Continuously Seek Feedback and Adapt

We regularly gather feedback from community members to understand their needs and preferences. This information helps us refine our strategies and offer services that truly support our members and foster a thriving community.

Conclusion

At FWS, building and nurturing a strong community is central to our mission across all coworking locations. By hosting engaging events, leveraging social media, investing in dedicated community managers, and actively facilitating networking, we create supportive environments that empower our members and differentiate our spaces.

To discover how our team at FWS can support your community building efforts, get in touch with us today.

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5 Ways to Improve Member Retention in Coworking Spaces

libby — Mon, 12 May 2025 19:54:35 +0000

As a coworking operator, you understand the importance of keeping your members happy and engaged. After all, a loyal community is the driving force behind any successful flexible workspace. But with so many options available, it’s easier than ever for members to jump ship if they’re not satisfied.

So, how can you ensure that your members stick around?

Build a Strong Onboarding Experience

The first impression is everything. A member’s initial experience sets the tone for their entire tenure with your coworking space. Make it count by providing a seamless onboarding process that introduces them to your community, facilities, and services.

- Assign a dedicated community manager: Ensure that each new member has a single point of contact to answer questions, provide tours, and offer support.

- Create a comprehensive welcome package: Include essential information, such as Wi-Fi passwords, community guidelines, and center events.

- Schedule a follow-up meeting: Check in with new members after their first week to gather feedback and address any concerns.

By investing time and effort in the onboarding process, you’ll create a sense of belonging and set your members up for long-term success.

Create a Sense of Community

A thriving community is the backbone of any successful coworking space. By fostering connections and collaboration, you’ll create an environment where members want to stay and grow.

- Host regular events and workshops: Organize networking opportunities, seminars, and social gatherings that cater to diverse interests and needs.

- Encourage member spotlights: Highlight your members’ achievements and successes through social media, newsletters, or in-space promotions.

- Develop a member directory: Create a platform for members to connect, share resources, and collaborate on projects.

By building a strong community, you’ll create a sense of belonging that goes beyond just a desk or an office.

Mother’s Day Event at Strive Boulder!

Offer Flexible Membership Options

The modern workforce is evolving, and your membership options should too. By offering flexible and adaptable plans, you’ll attract and retain members who value freedom and autonomy.

- Provide tiered membership options: Offer different levels of access, from part-time to full-time, to cater to diverse needs and budgets.

- Implement a flexible booking system: Allow members to book meeting rooms, desks, or offices on an as-needed basis.

- Consider month-to-month agreements: Give members the flexibility to adjust their plans as their business needs change.

By embracing flexibility, you’ll attract a diverse range of members who appreciate your willingness to adapt to their needs.

Maintain a Clean, Functional Space

A well-maintained space is essential for member satisfaction and productivity. By keeping your coworking space clean, functional, and well-equipped, you’ll create an environment that inspires and motivates.

- Establish a regular cleaning schedule: Ensure that your space is always clean, tidy, and free from distractions.

- Invest in high-quality amenities: Provide comfortable furniture, reliable IT infrastructure, and convenient amenities, such as showers or bike storage.

- Conduct regular maintenance checks: Identify and address any issues before they become major problems.

By prioritizing your space’s upkeep, you’ll create an environment that members love and want to come back to.

Gather and Act on Feedback

Feedback isn’t just helpful, it’s essential to running a successful coworking space. By gathering and acting on feedback, you’ll demonstrate your commitment to continuous improvement and member satisfaction.

- Create a feedback loop: Establish a system for members to provide feedback and suggestions, and respond promptly to their concerns.

- Implement changes based on feedback: Show your members that their voices are heard by making tangible changes to your space and services.

By prioritizing feedback, you’ll create a culture of transparency and continuous improvement that drives member loyalty and retention.

Ready to Improve Your Member Retention?

At Flexible Workspace Solutions (FWS), we understand the importance of keeping your members happy and engaged. Our team of experts can help you develop a customized strategy to increase retention, revenue, and long-term success.

Schedule a call with us today to explore how we can help you take your coworking space to the next level.

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